On4d Privacy Policy – Player Personal Data Protection Malaysia Under PDPA 2010

On4d collects your personal data through several means – directly when you register or use the platform, automatically through technologies such as cookies, and in certain situations from legitimate third-party sources. Below are the types of data we collect and the reasons for doing so.

On4d does not collect sensitive data such as health information, religious beliefs, or biometric data, except where specifically required for identity verification purposes that you have consented to. All data collection is carried out on a "necessity only" basis – we do not gather information that is unrelated to the services we provide to you as an on4d member.

On4d uses your personal data only for clear and legitimate purposes. We do not use your data for purposes we have never disclosed or that are unrelated to the services you use. Below is a complete list of how your data is used on the on4d platform.

• Providing and managing your on4d account – including the registration process, identity verification, and the processing of deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Boost, and ShopeePay.
• Processing and investigating financial transactions to ensure security and detect any fraudulent activity or money laundering (AML) in accordance with Malaysian legal requirements.
• Sending important account communications, including deposit confirmations, withdrawal notifications, security alerts, and updates to our terms of service.
• Providing effective customer support – when you contact on4d via live chat, email, or Telegram, we use your account information to resolve issues more quickly and accurately.
• Personalise your experience on the on4d platform – including recommending relevant slots, Live Casino games, or Sports Betting markets based on your past activity.
• Sending promotional communications such as bonus offers, seasonal promotions, and new product information – only if you have consented to receive them during registration or subsequently through your notification settings.
• Monitor and analyse platform usage patterns to improve the overall performance, usability, and security of on4d.
• Complying with applicable legal and regulatory obligations, including anti-money laundering requirements, tax compliance, and reporting obligations under Malaysian law.

On4d does not use your personal data for any automated profiling purposes that produce decisions with a significant impact on you without human involvement. Every decision concerning account reviews, suspensions, or restrictions is made or verified by a qualified human team at on4d.

On4d does not sell members' personal data. This is an unwavering position with no exceptions under ordinary commercial circumstances. However, there are limited situations where on4d needs to share data with trusted third parties in order to deliver our services to you.

• Payment Service Providers: on4d shares the necessary transaction details with payment service providers such as Touch 'n Go, DuitNow, and FPX gateways to process your deposits and withdrawals. Only the minimum information required to complete each transaction is shared.
• Game Providers: To provide live casino and slots games, on4d works with providers such as Evolution Gaming and Pragmatic Live. Game session data shared with them is limited strictly to what is necessary to operate games safely and fairly.
• Regulatory Authority: on4d may be required to disclose certain information to Malaysian authorities in the event of a valid court order, AML requirements, or a financial fraud investigation involving your account.
• Technical Infrastructure Providers: on4d uses cloud computing services and third-party technical infrastructure that comply with international security standards. All such providers are bound by strict data protection agreements with on4d.
• With Your Consent: In circumstances not described above, on4d will only share your personal data with third parties when you have given explicit consent to do so.

All third parties with whom on4d shares data are contractually obligated to protect that data to a standard equal to or higher than on4d's own privacy policy. on4d is not responsible for the privacy practices of third parties outside our control; however, we select our partners carefully and conduct regular compliance reviews.

Protecting members' personal data is a core technical and operational priority for on4d. We continuously invest in security infrastructure to ensure your information remains safe against ever-evolving cyber threats.

Regarding data retention, on4d keeps your personal data for as long as your account remains active, and for the period required after account closure in accordance with legal obligations. Generally, financial and transaction records are retained for 7 years from the transaction date, in line with Malaysian statutory requirements. Live casino game records are kept for 90 days. Data that is no longer needed will be securely deleted or anonymised.

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding the personal data held by on4d. on4d fully respects these rights and provides straightforward mechanisms for you to exercise them.

To exercise any of the rights above, contact the on4d privacy team by email at support@on4d.best, stating the right you wish to exercise and the information needed to verify your identity. on4d will not charge a fee for reasonable data rights requests. If your request is declined, you will be informed of the reason and the further steps available to you.

On4d uses cookies and similar tracking technologies to enhance your experience, maintain platform security, and understand how players interact with our services. Below are the types of cookies we use and their purposes.

You can manage optional cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the on4d platform. Continued use of on4d after receiving the cookie notice is considered your consent to the use of cookies as described in this policy.

On4d reserves the right to update this Privacy Policy from time to time in line with changes in law, technology, or business practices. Whenever a material update is made, we will notify you via an in-platform notification and an email to the address registered to your on4d account.

• Every policy update will be clearly marked with an "updated" date at the top of this document so you always know which version you are reading.
• Significant changes will be communicated at least 14 days before they take effect, giving you sufficient time to review and make any decisions you deem necessary.
• Your continued use of the on4d platform after the effective date of any update constitutes your acceptance of the revised privacy policy.
• If you do not agree with the changes to the privacy policy, you have the right to close your account and withdraw your balance before the changes take effect.

For any questions, concerns, or requests regarding your privacy and personal data on on4d, please reach out to us through the channels below. Our privacy team is committed to responding to all enquiries clearly and promptly.