On4d Terms & Conditions – Complete Platform Usage Guide for Malaysian Players

To register for and use the on4d platform, you must meet all of the following requirements without exception. on4d reserves the right to reject or cancel the registration of any individual who does not meet these requirements at any time, even after an account has been opened.

• You must be at least 18 years of age at the time of registration. on4d does not accept underage members under any circumstances and will refund the account balance and close the account if underage membership is proven.
• You must register using accurate, complete, and up-to-date personal information, including your full name, an active Malaysian phone number, and a valid email address.
• Each individual is permitted to register only one (1) on4d account. Registering multiple accounts using the same name, phone number, IP address, or device is strictly prohibited.
• You must be a Malaysian citizen or permanent resident accessing the platform from within Malaysia.
• You are not permitted to register or play on behalf of another person, including family members or friends.
• You must agree to all of on4d's terms and conditions, privacy policy, and responsible gaming guidelines before activating your account.

During the registration process, on4d may require additional identity verification through official documents such as a Malaysian identity card or passport. This process is in place to protect your account security and to comply with anti-money laundering (AML) requirements. Members who fail to submit the required documents within the specified period may have their withdrawals placed on hold until verification is complete.

The security of your on4d account is a shared responsibility. on4d implements the highest technical measures to protect the platform, but as a member, you also play an important role in keeping your own account secure.

• You are fully responsible for all activity that takes place on your on4d account, whether carried out by you or by any party who accesses the account using your password.
• Never share your on4d account password or login credentials with anyone, including family members. on4d will never ask for your password through any channel, including email or live chat.
• Enable two-factor authentication (2FA) for an extra layer of security. on4d strongly encourages all members to use this feature.
• If you suspect your account has been accessed without your authorisation, contact on4d support immediately via live chat or email at support@on4d.best to have your account temporarily frozen.
• on4d is not liable for losses resulting from unauthorised account access caused by a member's own negligence, such as sharing their password or using an unsecured public Wi-Fi network.
• All account information must be kept up to date whenever changes occur, especially your phone number and email address, which are used for account verification and withdrawal confirmation.

On4d reserves the right to suspend or investigate any account that shows signs of suspicious activity, including unusual betting patterns, multiple failed login attempts, or withdrawal requests that are inconsistent with the member's profile. These investigations are carried out solely to protect members' financial security and the integrity of the on4d platform.

All financial transactions on the on4d platform are conducted in Malaysian Ringgit (RM). on4d supports deposit and withdrawal methods exclusively through Malaysian local financial channels, making the process faster and more convenient for members across the country.

• The minimum deposit amount is RM10 per transaction. There is no standard maximum deposit limit; however, daily limits may apply to accounts that have not completed full identity verification.
• Deposited funds are typically credited to your on4d account instantly or within up to 5 minutes, depending on the payment method selected and banking network conditions.
• The minimum withdrawal is RM30 per transaction. on4d processes withdrawals via DuitNow and Touch 'n Go within 15–30 minutes, and via FPX or bank transfer within 30 minutes to 2 hours.
• You may only withdraw funds to the same payment method used for your deposit, except in specific technical circumstances approved by the on4d finance team.
• On4d does not charge any processing fees for standard deposits or withdrawals. However, your payment service provider may impose their own charges, which are beyond on4d's control.
• Withdrawals may be temporarily placed on hold if the account is undergoing identity verification or if a security review is required under on4d's AML policy.
• On4d reserves the right to reject or cancel any withdrawal request suspected of involving fraud, money laundering, or a breach of these terms. In such cases, the account balance will be frozen while an investigation is carried out.

If you have an unresolved issue with a deposit or withdrawal beyond the stated timeframe, please contact on4d customer support via live chat and include your transaction reference number along with a screenshot of your payment proof for a faster resolution.

On4d offers a wide range of bonuses and promotions for members, including a welcome bonus, daily free spins, weekly cashback, football parlay bonuses, and seasonal promotions. All bonuses are subject to the specific terms and conditions set for each promotion.

• All bonuses are credited as bonus credits and cannot be withdrawn directly until the rollover requirement (wagering requirement) has been fully met.
• Rollover requirements vary for each promotion and are clearly stated on the respective promotion page. Please review the rollover terms before claiming any bonus.
• The on4d welcome bonus may only be claimed once per new member. Any attempt to claim this bonus more than once using different accounts is a violation of these terms.
• Members have the right to decline bonuses and play without rollover requirements. If you do not want a bonus credited to your account, inform on4d customer support before making a deposit.
• Daily free spins expire at 23:59 MYT on the same day if unused. Expired spins will not be carried over or refunded.
• Weekly cashback is calculated based on net losses over a 7-day period (Monday–Sunday) and is automatically credited every Monday before 09:00 MYT.
• on4d reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such changes will not affect bonuses that have already been credited and are currently undergoing rollover.

The on4d platform covers several game categories, including Sports Betting, Live Casino, slots, poker, and live matches. Each category has its own specific rules available in the relevant game help section. The following are the general rules that apply to all games on on4d.

• All game results are final once the relevant round, hand, or match has been closed by the system. No result may be reversed unless a technical error is proven and confirmed by the on4d team.
• Minimum and maximum bet limits vary by game type and table. Please check the bet limits displayed within each game before placing your bets.
• The use of automation software, betting bots, or any unauthorised third-party tools to play on the on4d platform is strictly prohibited and may result in immediate account closure.
• For in-play Sports Betting, odds may change or bets may be suspended when critical events occur during a match, such as a red card, injury, or technical disruption from the relevant sports data provider.
• In the event of a technical disruption during a Live Casino session, all bets placed before the disruption occurred remain valid according to the outcome of that round. If a round cannot be completed due to a disruption on on4d's end, all bets will be fully refunded.
• Winnings from slots, Live Casino, and other games will be credited to your account balance automatically within seconds of each round or hand being completed.
• On4d uses a random number generator (RNG) that has been independently audited by accredited international bodies for all games requiring random outcomes. This ensures fairness and transparency in every game.

For Sports Betting on Malaysia Super League, EPL, AFF Championship, BWF badminton, e-sports, and other sports on on4d, all results are based on the official outcomes issued by the relevant event organiser. Any disputes regarding match results will be referred to the official information from the relevant sports body as the final reference.

On4d is fully committed to responsible gaming practices. We believe that online entertainment should remain a relaxing and enjoyable activity — not a source of stress or financial hardship. All of on4d's responsible gaming features are accessible and enforceable by members themselves, with no reason required and no approval process to wait for.

• Daily, weekly, and monthly deposit limits can be set directly in your on4d account settings. These limits take effect immediately once activated.
• Loss limits allow you to set a maximum amount you can lose within a given period. Once the limit is reached, the on4d system will block any further bets until that period ends.
• The time limit feature lets you set a daily cap on how many hours you can play on the on4d platform. A notification will appear when you are approaching your limit.
• The cooling-off period option allows you to temporarily block access to your account for 24 hours, 7 days, or 30 days without permanently closing the account.
• Self-exclusion allows you to permanently close access to your on4d account or suspend it for an extended period. During the exclusion period, you will not receive any promotional communications from on4d.
• on4d strictly prohibits the registration or reinstatement of accounts belonging to members who have opted into active self-exclusion. Account reinstatement requests will only be considered after the designated exclusion period has ended.

If you or someone you know is showing signs of problem gambling, we strongly encourage you to reach out to the Malaysian Problem Gambling Helpline or seek support from a mental health professional. on4d can help connect you with the right resources — contact our customer support team for more information.

On4d provides its online betting and entertainment platform on an "as is" basis. While we strive to ensure the platform runs smoothly and consistently, there are situations beyond our control that may affect your experience.

• On4d is not liable for any indirect losses, data loss, or business disruption arising from the use of or inability to use our platform, including technical outages, system maintenance, or natural disasters.
• On4d does not guarantee that the platform will be available at all times without interruption. Scheduled maintenance will be communicated in advance; however, emergency work may require downtime without prior notice.
• On4d is not responsible for any loss or damage arising from viruses, cyberattacks, or hacking attempts that target your personal device or internet connection.
• All settled bet and game results are final. on4d will not refund bets that have been determined based on valid outcomes, except in cases of proven technical error.
• On4d is not responsible for any taxes, duties, or other legal charges that may apply to your winnings under local law. It is the member's responsibility to comply with all relevant tax obligations in Malaysia.

On4d reserves the right to amend, update, or modify any part of these terms and conditions at any time. Changes will take effect once communicated via in-platform notification or email to the address registered on your account.

• Significant changes to the terms will be communicated at least 7 days before taking effect, via in-platform notifications and email to all active members.
• Continued use of the on4d platform after any updated terms take effect will be considered acceptance of the revised terms by the member.
• on4d reserves the right to close any member's account if there is proven violation of these terms, fraud, use of bots, multiple account registration, or any other prohibited activity on the platform.
• Members whose accounts are closed due to a terms violation are not entitled to a refund of any remaining balance in the affected account.
• Members may close their own account at any time by contacting on4d customer support. Any remaining balance after all rollover requirements have been met will be returned via the original deposit method within 3 business days.
• These terms and conditions are governed by the laws of Malaysia. Any dispute that cannot be resolved through customer support channels will be referred to arbitration under the rules of the Asian International Arbitration Centre (AIAC).

For any questions about these terms and conditions, or if you need clarification on any section, please contact the on4d customer support team via 24/7 live chat on the platform, by email at support@on4d.best, or through Telegram @on4d_support. We are committed to responding to all enquiries promptly and providing clear explanations in both English and Bahasa Malaysia.